Contact guide
SodaSlim phone number: who do you call for what?
The SodaSlim phone number for tracking, changes and refunds on placed orders is +1 (302) 200-3480, with the order email [email protected]. The label prints a different phone, for the distributor. This website's inbox handles pages and press only. Have your order ID ready, and call 911 for a medical emergency, not any of these lines.
Written by the SodaSlim label deskUpdated · 5 min read
What is the SodaSlim phone number?
The SodaSlim phone number for customer service on orders is +1 (302) 200-3480, and it covers tracking, changes and refunds on placed orders.
Have your order ID and the email you used at checkout in hand. For written questions about the same things, use [email protected]. Keep your order email, because it carries the details the desk will ask for.
No customer service line replaces medical care. For chest pain, fainting or trouble breathing, call 911.
Which line is for which question?
Use the order desk for anything about a purchase, the website inbox for this site's pages, and the label's distributor line for product questions.
| Contact | Use it for |
|---|---|
| Order desk, +1 (302) 200-3480 | Tracking, changes and refunds on placed orders |
| Website inbox, [email protected] | Pages, typos, privacy, press; hours Mon-Fri 9:00am-5:00pm ET |
| Label distributor, +1 (507) 448-8190 | Product questions printed on the bottle |
The website inbox cannot see orders, so asking it to track a parcel only costs you time.
Where are all the SodaSlim contact details?
Every contact the seller gave us, with addresses, is in the cards below.
Help with placed orders
Order desk (BuyGoods). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Label distributor (Utah)
Gex Corporation LLP, PO Box 12730, Ogden, UT 84404
[email protected] · +1 (507) 448-8190
Printed on the bottle label as the distributor. For placed orders and refunds use the order desk above.
Office (New York)
330 Madison Avenue, Floor 9
New York, NY 10017
Mail only. No walk-in sales.
Returns (New York)
250 Vesey Street, Suite 2600
New York, NY 10281
Call first for instructions. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
SodaSlim capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · price and shipping shown at checkout
See the priceHow can you get customer service to help faster?
You get faster help by having your order ID, full name and email ready, and by saying in the first sentence what you need.
- Write down the date and the name of anyone you speak with.
- Follow a call with an email so there is a written record.
- For a return, use the returns address the desk gives you, not the office address.
See the refund policy page for return steps, and the contact page for office details. Ask a pharmacist, not customer service, whether the capsule suits your medicines.
Want to see the packs first?
The packs open the seller's checkout, where the terms appear before you pay.
90-day supply
3 bottles: 90 days
90 capsulesone a day · price shown at checkout
Shipping at checkout · Guarantee as printed there
See 3 bottles
180-day supply
6 bottles: 180 days
180 capsulesone a day · price shown at checkout
Shipping at checkout · Guarantee as printed there
See 6 bottlesPrices are shown at checkout (SodaSlim sales site). Two bottles are also sold. Check your medicines with your doctor or pharmacist before you order.
FAQ
SodaSlim questions people ask
Is the SodaSlim customer service number the one on the bottle?
No. The bottle prints a distributor line, Gex Corporation LLP, with its own phone and email. Tracking and refunds on placed orders go to the order desk at +1 (302) 200-3480 instead.
Can I call to ask about side effects?
For a medical question, call a doctor or pharmacist. For chest pain, fainting or trouble breathing, call 911. The order desk handles purchases, not medical advice.
What are the hours for SodaSlim support?
The website inbox lists Monday to Friday, 9:00am to 5:00pm ET. We hold no published hours for the order desk, so call and listen to the message.
Who wrote this
Written and reviewed by
Pages built from the label, the seller's brief and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a USA Authorized SodaSlim Retailer. It is not the manufacturer, and the label names Gex Corporation LLP (Ogden, Utah) as the distributor. We earn money when you buy through our order links.
Keep reading
More about SodaSlim
USA Authorized SodaSlim Retailer
Ready to look at SodaSlim?
Check your medicines and your caffeine first, and ask a clinician if you are unsure. Then pick a pack: 2, 3 or 6 bottles of 30 capsules. The checkout shows the price, the shipping and the money-back guarantee as printed there.
- Secure checkout on the seller's site
- Money-back guarantee, as printed at checkout
- Shipping shown at checkout