Refunds and cancellations
SodaSlim refund, cancel order and subscription questions answered
A SodaSlim refund starts with a call to the order desk at +1 (302) 200-3480 with your order ID. You then mail the bottles with tracking, and pay the return shipping. The seller says the refund comes 3-5 business days after the bottles are credited, and the card issuer needs 5-10 more days. Confirm every term at checkout.
Written by the SodaSlim label deskUpdated
Refunds
How do I get a SodaSlim refund?
Call the order desk with your order ID, get the return instructions, mail the bottles with tracking and wait for the refund to post.
These steps come from the seller's brief, and the live checkout has the final wording (SodaSlim sales site). The order desk is the only team that can see orders. The website inbox on this site cannot, so a refund request sent there loses time.
- Step 1: call
Phone +1 (302) 200-3480 and have the order ID ready. Ask for the return instructions and note the date and the name of the person you reached.
- Step 2: mail
Send the bottles to the returns address with tracking. Put your full name, email and order ID in the parcel.
- Step 3: credit
The refund is issued 3-5 business days after the returned bottles are credited.
- Step 4: card issuer
Your card issuer then needs 5-10 days to post the refund to your account.
The returns address is 250 Vesey Street, Suite 2600, New York, NY 10281, USA. The buyer pays return shipping, so use a tracked service and keep the receipt.
Terms at a glance
What are the SodaSlim return terms?
The terms we can state are few: how to start, what to send, who pays and how long the refund takes.
Everything else, including how many days you have, is as printed at checkout. See the guarantee page for why we print no day count.
| Item | What we can say |
|---|---|
| Who to call | The order desk, with the order ID |
| What to send | The bottles, mailed with tracking |
| What to include | Full name, email and order ID |
| Return shipping | Paid by the buyer |
| Refund after credit | 3-5 business days |
| Card issuer to post it | 5-10 more days |
| Number of days to ask | Not printed on this site |
| Used or empty bottles | Not stated |
Cancel
How do I cancel a SodaSlim order?
Call the order desk as soon as you can, because it alone can see whether the order has shipped.
We do not know the seller's cutoff for cancellations. A call is faster than an email, and a call that happens before the parcel leaves has a better chance of stopping it. Have the order ID, the name and the email on the order in front of you.
Not shipped yet
Ask the order desk to stop it, and ask for the answer in writing at [email protected].
Already shipped
Ask what the return route is, and see the shipping page for tracking.
Your card issuer or bank is a last resort for a charge you did not make. Contact the order desk first.
Recurring charges
Is there a hidden subscription when you buy SodaSlim?
We cannot rule one out, because we cannot see the live checkout, so look for the words before you pay.
The seller's pack cards show one-time bundles of 2, 3 and 6 bottles, and nothing in the seller's brief describes a subscription. That is not proof. Checkout screens change, and a recurring charge is usually found in small print or a pre-ticked box.
The FTC treats clear disclosure as a basic rule for health ads (FTC health products guidance). In practice, you are the one who can read the screen in front of you.
- Search the page for "auto-ship", "recurring", "monthly", "membership", "trial" and "subscribe".
- Look for a pre-ticked box near the pay button.
- Compare the pay-now total with the grand total after any extras.
- Keep a screenshot of the full screen before you pay.
- Check the first bank statement against the order.
If a second charge appears that you did not agree to, call the order desk with the order ID and ask what it is for.
SodaSlim capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · price and shipping shown at checkout
See the priceThe seal
What does the money-back seal mean for a refund?
The seal means the seller advertises a money-back route, and the terms are as printed at checkout.
Reading the seal as a refund promise is fair. Reading it as a sign of quality is not. The FTC warns that customer praise and badges are not proof that a product works, and the same holds for a refund badge (FTC health products guidance).
No trial tested SodaSlim, so a refund route is there if the product does not suit you. A refund does not undo a reaction. If you have chest pain, fainting or trouble breathing, call 911.
A seller badge for the money-back guarantee. The length and terms are printed at checkout; return postage is on you.
Each badge comes from the seller's own image set. A badge is a claim by the seller, not a certificate: none names a certifier, lab, audit or facility. The FDA does not approve supplements for safety or effectiveness before they are sold (FDA 101 supplements).
If you feel unwell
Should I stop SodaSlim before I ask for a refund?
If a capsule makes you feel unwell, stop it, and speak to a clinician about the symptoms before you talk about a refund.
The label says to consult a physician before use, especially if you take a medicine or have a medical condition. Each capsule has at least 138 mg of caffeine, and reports of liver injury exist for some garcinia and concentrated green tea products. Dark urine, yellow skin or eyes, or belly pain means stop and get care (van Breemen 2025, garcinia liver) (LiverTox, green tea).
Keep taking prescribed medicine. Never stop or change one because of a supplement or a refund. Ask your doctor or pharmacist. Our side effects page lists the signs to watch.
Who to ask
Who do I contact about a SodaSlim refund?
Contact the order desk for refunds, tracking and changes on placed orders.
Use +1 (302) 200-3480 or [email protected]. For questions about these pages, write to [email protected], which answers on Mon-Fri 9:00am-5:00pm ET and cannot see orders. The label's distributor line is for product questions.
Help with placed orders
Order desk (BuyGoods). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Label distributor (Utah)
Gex Corporation LLP, PO Box 12730, Ogden, UT 84404
[email protected] · +1 (507) 448-8190
Printed on the bottle label as the distributor. For placed orders and refunds use the order desk above.
Office (New York)
330 Madison Avenue, Floor 9
New York, NY 10017
Mail only. No walk-in sales.
Returns (New York)
250 Vesey Street, Suite 2600
New York, NY 10281
Call first for instructions. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
FAQ
SodaSlim refund: questions
How do I get a SodaSlim refund?
Call the order desk at +1 (302) 200-3480 with your order ID and ask for return instructions. Mail the bottles with tracking to the returns address. The refund comes 3-5 business days after the bottles are credited.
How do I cancel my SodaSlim order?
Call the order desk right away with your order ID, name and email. Only it can see whether the parcel has shipped. We do not know the cancellation cutoff, so ask and note the answer with the date.
Is there any hidden subscription when purchasing SodaSlim?
We found none in the seller's brief, which shows one-time packs of 2, 3 and 6 bottles. We cannot see the live checkout, so read it for auto-ship or recurring wording and check your first statement.
Who pays for return shipping?
The buyer pays. Use a tracked service and keep the receipt, because the refund starts only after the returned bottles are credited. Include your full name, email and order ID in the parcel.
How long until the refund shows on my card?
The seller says the refund is issued 3-5 business days after the bottles are credited. Your card issuer then takes 5-10 days to post it. Transit time for the parcel comes before both.
Can I return SodaSlim bought somewhere else?
We cannot say. The money-back terms are the seller's, as printed at checkout, and a bottle from another listing may not be covered. Ask the order desk before you mail anything.
Where do I send a SodaSlim return?
The returns address is 250 Vesey Street, Suite 2600, New York, NY 10281, USA. Call the order desk first for instructions. Do not send bottles to the label's distributor address in Utah.
Who wrote this
Written and reviewed by
Pages built from the label, the seller's brief and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a USA Authorized SodaSlim Retailer. It is not the manufacturer, and the label names Gex Corporation LLP (Ogden, Utah) as the distributor. We earn money when you buy through our order links.
Keep reading
More about SodaSlim
USA Authorized SodaSlim Retailer
Ready to look at SodaSlim?
Check your medicines and your caffeine first, and ask a clinician if you are unsure. Then pick a pack: 2, 3 or 6 bottles of 30 capsules. The checkout shows the price, the shipping and the money-back guarantee as printed there.
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- Money-back guarantee, as printed at checkout
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