Money-back guarantee
SodaSlim money-back guarantee: what we know and what to check
The SodaSlim money-back guarantee is a seller promise, and its exact terms are printed at checkout. We print no day count, so a 60 day guarantee is not confirmed here. The seller's return steps are four: call the order desk with your order ID, mail the bottles with tracking, wait for credit, then wait for the card issuer.
Written by the SodaSlim label deskUpdated
The promise
What is the SodaSlim money-back guarantee?
It is a promise from the seller that you can return the product for a refund under terms shown at checkout. It is not a promise about results.
A gold roundel on the seller's page announces the guarantee. We show it below exactly as that: a seal shown on the seller's page, with the terms as printed at checkout. This site is a "USA Authorized SodaSlim Retailer" and not the maker, so the seller's checkout screen has the final word (SodaSlim sales site).
The guarantee and the label do different jobs. The label states what is in the capsule. The guarantee states what happens to your money if you send the bottles back. Neither says the capsule will change your weight, appetite or energy, and no study has tested SodaSlim.
A seller badge for the money-back guarantee. The length and terms are printed at checkout; return postage is on you.
Each badge comes from the seller's own image set. A badge is a claim by the seller, not a certificate: none names a certifier, lab, audit or facility. The FDA does not approve supplements for safety or effectiveness before they are sold (FDA 101 supplements).
Length
Is the SodaSlim guarantee 60 days?
We cannot confirm that. The seller's brief says the guarantee is as printed on the live checkout, with no number of days, so we print none.
People often type a day count into a search box, and a number may also sit on an ad you saw. A number on an ad is not a term. The term is the sentence on the screen you pay on, so find that sentence, copy it into a note and keep the screenshot.
Look for the starting point of the clock too. A guarantee can run from the order date, from the delivery date or from another day, and the wording decides which. Ask the order desk at +1 (302) 200-3480 if the wording is unclear before you pay.
| Type | Money-back guarantee, as printed at checkout |
|---|---|
| Number of days | Not printed on this site |
| Clock starts | Check the checkout wording |
| Return method | Mail the bottles with tracking |
| Return shipping | Paid by the buyer |
| Refund timing | 3-5 business days after the bottles are credited, then 5-10 days for the card issuer |
How a return works
How does the SodaSlim guarantee work, step by step?
Four steps: call, mail, wait for credit, then wait for the card issuer.
- Day 0
Order and keep the email
Your order ID is what the desk needs. The checkout states the guarantee period.
- While you use it
Use it as the label says
One capsule daily. Keep prescribed medicine going, and stop and ask a clinician if something feels wrong.
- Before the period ends
Ask for your money back
Call +1 (302) 200-3480 with your order ID, or email [email protected]. Get return instructions first.
- Then
Mail with tracking
Send the bottles with your full name, email and order ID. Return postage is on you.
Known and unknown
What does the guarantee cover, and what is unclear?
It covers the route to a refund as the seller described it. Several details are not printed here, and we say which.
What the seller told us
- Call the order desk with the order ID to get return instructions.
- Mail the bottles to the returns address with tracking.
- Include your full name, email and order ID.
- Refund after the bottles are credited.
What is not printed here
- The number of days.
- Whether used or empty bottles qualify.
- Whether a shipping charge is refunded.
- Whether every pack is covered the same way.
Return shipping falls on the buyer, so ask what a return of your pack size will cost before you order. The returns address is 250 Vesey Street, Suite 2600, New York, NY 10281, USA. Ask about any unknown on the list before you order, not after.
SodaSlim capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · price and shipping shown at checkout
See the priceA fair view
Does a money-back guarantee show that SodaSlim works?
No. A guarantee shows that the seller will take bottles back, not that a capsule does anything for weight.
The FTC says health claims need reliable scientific evidence, and that testimonials do not stand in for it (FTC health products guidance). A refund promise is a business term, not evidence. A single-ingredient review, such as the 2020 meta-analysis of 15 green coffee trials with 897 people that found a 1.23 kg difference, tells you more about an ingredient, and still no trial tested SodaSlim (Asbaghi 2020, green coffee meta).
The label's front line reads "Metabolic & Appetite Support*". The star leads to the FDA statement that the claims have not been evaluated, and the FDA does not approve supplements before sale (FDA 101 supplements). So treat the guarantee as a safety net for your money, and treat the claims as claims. Our benefits page and fact check go through them.
Your records
What should I keep if I might use the guarantee?
Keep anything that proves what you ordered, when you ordered it and what you sent back.
- The checkout screenshot showing the guarantee wording.
- The order ID, the date, the pack size and the grand total.
- Photos of the bottles and the safety seal on arrival.
- The tracking number and the date you mailed the return.
- The name of the person at the order desk and the date you called.
Use a tracked service, as the seller asks, and keep the receipt. The step-by-step refund rules are on the refund policy page. For parcels, see the shipping page.
Who to ask
Who handles a SodaSlim guarantee claim?
The order desk handles guarantee claims: call +1 (302) 200-3480 or write to [email protected].
The website inbox, [email protected], cannot see orders. The distributor line on the label, in Ogden, Utah, is for product questions.
Keep taking prescribed medicine. Ask a doctor or pharmacist before taking SodaSlim if you take any medicine or have a medical condition. Chest pain, fainting or trouble breathing: call 911.
SodaSlim capsules: 30 to a bottleOne capsule a day · 2, 3 or 6 bottles · price and shipping shown at checkout
See the priceFAQ
SodaSlim guarantee: questions
Does SodaSlim have a money-back guarantee?
A money-back seal appears on the seller's page, and the seller's brief describes a return route. The terms, including how long it lasts, are printed at checkout. Read them there and save a screenshot.
Is the SodaSlim guarantee 60 days?
We cannot confirm any number of days. The seller's brief says the guarantee is as printed on the live checkout. If you saw a day count in an ad, look for the same words at checkout.
How do I claim the SodaSlim guarantee?
Call the order desk at +1 (302) 200-3480 with your order ID and ask for return instructions. Then mail the bottles to the returns address with tracking, adding your full name, email and order ID.
Who pays for return shipping?
The buyer does. Use a tracked service so the bottles can be credited. Ask the order desk about the rules before you ship a large pack.
How long does a SodaSlim refund take?
The seller's brief says the refund starts 3 to 5 business days after the returned bottles are credited. The card issuer then needs 5 to 10 days to post it, and the parcel's time in transit comes before both.
Can I get a refund on empty bottles?
We do not know. The seller's brief does not say whether used or empty bottles qualify. Ask the order desk before you mail anything, and write down the answer with the date.
Does the guarantee mean SodaSlim works?
No. It is a refund term, not evidence. No trial tested SodaSlim, and single-ingredient studies were small or mixed. The guarantee protects your money only.
Who wrote this
Written and reviewed by
Pages built from the label, the seller's brief and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a USA Authorized SodaSlim Retailer. It is not the manufacturer, and the label names Gex Corporation LLP (Ogden, Utah) as the distributor. We earn money when you buy through our order links.
Keep reading
More about SodaSlim
USA Authorized SodaSlim Retailer
Ready to look at SodaSlim?
Check your medicines and your caffeine first, and ask a clinician if you are unsure. Then pick a pack: 2, 3 or 6 bottles of 30 capsules. The checkout shows the price, the shipping and the money-back guarantee as printed there.
- Secure checkout on the seller's site
- Money-back guarantee, as printed at checkout
- Shipping shown at checkout
